Statistics are there for you already and the last report tells you the details.<div><br></div><div>You can edit the prebuilt reports easily,</div><div><br></div><div>Regards,</div><div><br></div><div>Sarper</div><div><br><br>
<div class="gmail_quote">On Thu, Oct 29, 2009 at 5:47 PM, Marretta, Rosanna <span dir="ltr">&lt;<a href="mailto:Rosanna.Marretta@yrclogistics.com">Rosanna.Marretta@yrclogistics.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">




<div>
<div><span><font face="Verdana" size="2">Hi</font></span></div>
<div><span><font face="Verdana" size="2"></font></span> </div>
<div><span><font face="Verdana" size="2">Can somebody 
please tell me how to create reports in OTRS?  I need to produce reports on 
what calls have been closed that day and have them emailed.</font></span></div>
<div><span><font face="Verdana" size="2"></font></span> </div>
<div><span><font face="Verdana" size="2">Thank you in 
advance.</font></span></div>
<div> </div><font color="#888888">
<div align="left">
<div><span><span><span><span><span style="font-size:10pt;font-family:Verdana">Rosanna 
</span></span></span></span></span></div></div></font></div>
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