Re: [otrs] Solved and maybe found a Bug: "X-OTRS-Type problem"

Daniel Wedewardt wrote:

to found a solution for my problem I've searched the code and maybe found a bug.

In Kernel/System/Ticket.pm you will find the function TicketCreate. Shortly before the comment "# TypeID/Type lookup!" you will see:

<snip> if (!$Param{TypeID}) { $Param{TypeID} = 1; } </snip>

This check should be moved behind the if-else statement.

Hope that helps.

Please file a report at bugs.otrs.org if you think you've found a bug. Nils Breunese.