Sorry, i didn’t
explain it correctly.
I understood that you
want to consult the e-mail’s body, so I ask you if you have looked for it
in the article table.
I hope it helps you.
Regards.
De: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] En nombre de Arnold,
Andrew
Enviado el: miércoles, 02 de mayo
de 2007 11:42
Para:
Asunto: RE: [otrs] Hi People
sorry, what are you asking?
tks
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of David Salgado Vidal
Sent: 30 April 2007 17:34
To:
Subject: RE: [otrs] Hi People
Have you find in the
article table?
De:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Arnold, Andrew
Enviado el: lunes, 30 de abril de
2007 18:21
Para:
Asunto: FW: [otrs] Hi People
Any news on this anyone. Thanks
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Arnold, Andrew
Sent: 05 March 2007 13:27
To:
Subject: [otrs] Hi People
I am trying to find out where I can report on info stored in
OTRS. I have found the subject heading of a ticket in the MySql DB. (this is in
the `title` field in the `ticket` table.)
Where can i find the actual e-mail text - the body of the
e-mail pls.
I have looked at a few ways of getting this info out but
cannot find a suitable way of doing it.
Anyone please help as I need to have the reporting sorted
ASAP.
Tks
Andrew Arnold
IT Support Analyst
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