Sorry... i'm on phone... retrying ... i've cleared any other assignments and defined only the default

Il giorno 17/feb/2010 23:20, "Leonardo Certuche" <leonardo.certuche@itcon-ltda.com> ha scritto:

Hi,

Do you also have hand picked services per-customer? If I remember well, when you have associated certain services to given customers, the Default Services list does not apply

Leonardo Certuche

On Wed, Feb 17, 2010 at 4:45 AM, Marco Vannini <marco.vannini@gmail.com> wrote:

>
> Hi all,
>
> we are trying to use the default service for tickets but it does not seems to work.....

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/