Thanks for your reply.
This would make the system not send any notification at all when a ticket is moved.
I would like it to send a move notification to the senders email address. (Not the customers preregistered email address in the database)
Best regards
DT
Fra: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] På vegne av samuel THOMAS
Sendt: 19. juni 2009 12:01
Til: User questions and discussions about OTRS.
Emne: Re: [otrs] HELP - Move notification email
Hi,
In admin -> Queue
select "No" at "Customer Move Notify" for each your queues.
(in hope its help)
Samuel.2009/6/19 Daniel Tangen - Trigcom AS <dt@trigcom.no>
Hi,
When I move a ticket into another queue a notification is sent to the customer database email address. Is it possible to change this so that it goes to the sender email address instead?
Best Regards
DT
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