Changing "otrs@mydomain.com" to simply "otrs" did the trick. My qmail is adding the "@mydomain.com" . I've added a .qmail-support entry in otrs@mydomain.com with "| /var/qmail/bin/preline procmail" in it and I'm now getting my mail processed into the otrs system. Thank you very much, Dan Rau 303-394-3006 (office) 303-619-1904 (mobile) 630-566-3378 (fax) -----Original Message----- From: Martin Edenhofer [mailto:martin@edenhofer.de] Sent: Saturday, June 22, 2002 3:14 PM To: otrs@otrs.org Subject: Re: [otrs] Qmail and OTRS Hi Dan, On Sat, Jun 22, 2002 at 02:46:01PM -0500, Dan Rau wrote:
I'm still getting a bounced message (no such mailbox)to the sender of mail addressed to support@mydomain.com. See the transcript from my mail log below.
The email address that I am trying to get to otrs@localhost is support@mydomain.com
I put the following line in ~optrs/.qmail "| /var/qmail/bin/preline procmail"
In the folder /home/vpopmail/domains/mydomain.com is a file .qmail-support that simply has "&otrs@localhost" in it.
I do not have a file called .qmail-support in my /var/qmail/alias folder.
I will settle for using an alias since there will be very few queues on this system so I don't mind manually adding aliases if necessary.
Ok. It looks like qmail is looking for user otrs@localhost. Try just otrs instead of otrs@localhost (be sure that the user otrs exists). Still a bounced message? ;-/
Thanks,
Dan Rau
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address. _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs