12 Oct
2005
12 Oct
'05
1:39 p.m.
hey guys, is there a way to automatically fill the note text when closing a ticket? we're finding that we type the same thing every time, and it would be nice to have something automatically inserted in here. thanks in advance. -- Mike Conigliaro Proactive Technologies conigliaro@getproactivenow.com 203.239.0440 ext.17 http://www.getproactivenow.com