Hi all,
 
I have just installed otrs and i get the following error when i disable the following config:
CustomerPanelCreateAccount -> No
 
I get the following in web page:
Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Jun  9 12:42:59 2010

Message: Can't write ConfigItem!

Traceback (1541): 
   Module: Kernel::Modules::AdminSysConfig::Run (v1.77) Line: 150
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819
   Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48
   Module: (eval) (v1.88) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31
 
While in /var/log/syslog :
 
Jun  9 12:42:59 host OTRS-CGI-10[1541]: [Error][Kernel::System::Config::CreateConfig][Line:495]: Can't write /usr/share/otrs/Kernel/Config/Files/ZZZAuto.pm!
Jun  9 12:42:59 host OTRS-CGI-10[1541]: [Error][Kernel::System::Config::ConfigItemUpdate][Line:547]: Can't create empty /usr/share/otrs/Kernel/Config/Files/ZZZAuto.pm!
Jun  9 12:42:59 host OTRS-CGI-10[1541]: [Error][Kernel::Modules::AdminSysConfig::Run][Line:150]: Can't write ConfigItem!
 
 
the permissions of the files are:
root@host:/var/log# ls -l /usr/share/otrs/Kernel/Config/Files/
total 792
-rw-rw-r-- 1 otrs www-data 295674 2010-01-04 13:35 Framework.xml
-rw-rw-r-- 1 otrs www-data 511824 2010-02-01 02:00 Ticket.xml
lrwxrwxrwx 1 otrs www-data     32 2010-06-09 11:52 ZZZAAuto.pm -> /var/lib/otrs/Config/ZZZAAuto.pm
lrwxrwxrwx 1 otrs www-data     31 2010-06-09 11:52 ZZZAuto.pm -> /var/lib/otrs/Config/ZZZAuto.pm
root@host:/var/log# ls -l /var/lib/otrs/Config/
total 120
-rw-rw-r-- 1 otrs www-data 119182 2010-06-09 12:42 ZZZAAuto.pm
Im using a ubuntu 10.04 with last updates and otrs 2.4.7-1
 
Can you please help me?
 
Thanks,
Ed.