At 09:54 AM 2/14/2005, you wrote:
Hello Mr. Andersen,
The spam mails we get we use the remove to get rid of. However, they still show up a search. What is did best/correct way to get rid of spam so they do not show up anywhere.
The best way is, generate a Queue named "Spam".
The next step is, generate a agentjob (Admin Interface) that all tickets in the queue "Spam" set closed (1 times a day).
Thanks. That is nice. However, would it not be natural to build in a SPAM buttom that would remove such emails. So the agents could deal with them immediately. Erlibg
with kind regards,
Stefan Rother
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