[otrs] OTRS_ variables in ie. Notifications

Hi, Is there some place where I can find all available options/variables than one can use in Notifications, Auto responses, etc? Best regards, Gard Arneson Haugen Email : gard@magentanews.com Mobile: +47 93 05 01 91 Fax : +47 21 95 51 99 Magenta News AS - Møllergata 8, 0179 Oslo