Hi Peter, On Sun, Jul 13, 2003 at 01:55:34PM +0200, web4.hm - Peter Padberg wrote:
After I install otrs I get a lot of this in my Apache-errorlog: <snip> [Sun Jul 13 13:49:19 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Ticket/Number/DateChecksum.pm [Sun Jul 13 13:49:19 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Log/File.pm [...]
Have someone an idea what happens wrong on my system?
It is a SuSE8.1 with rpm-Apache,rpm-MySQL and without postfix, but with qmail. It seems that otrs is working without any errors (accept the thoussands entries in the errorlog).
Normally mod_perl compiles the perl modules on statup. If you change or update one module (e. g. Kernel/Config.pm changes) you need to restart your httpd to get the changes working. Apache::StatINC check new modules everytime (of course you have to pay with performance .-) and you will not use Apache::StatINC in a high productiv system (see otrs docu)). Remove it from your /opt/otrs/scripts/apache-httpd.include.conf, change it to: #PerlInitHandler Apache::StatINC and restart your webserver. Remeber to restart your webserver after perl module changes.
Viele Gruesse, Peter.
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 2:31pm up 146 days, 23:58, 6 users, load average: 0.11, 0.09, 0.03