I use them as follow. Assuming that we use otrs internally where a
test group make us request about new product install, analisys of
fault in application, configuration changes, we configured queue as
follow:
PRE
PRE::Config
PRE::Analisys
PRE::Install
PRE::Fault
SIT
SIT::Config
SIT::Analisys
SIT::Install
SIT::Fault
Where PRE & SIT are a preproduction environment and sit is a system
integration test environment.
cheers
MV
On Thu, May 22, 2008 at 11:08 PM, Sébastien Prud'homme
Hi,
Can someone explain me the advantages of using a tree of queues (using subqueues) instead of using a flat structure (no subqueues).
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