Hi Robert,
you can change this in AgentTicketZoom.pm.
my $ValueStrg = $Self->{BackendObject}->DisplayValueRender(
DynamicFieldConfig => $DynamicFieldConfig,
Value => $Ticket{ 'DynamicField_' .
$DynamicFieldConfig->{Name} },
ValueMaxChars => 25,
LayoutObject => $Self->{LayoutObject},
);
Change ValueMaxChars to whatever you wish.
Best regards, mg
Am 06.08.12 21:18, schrieb Robert
Butler:
Hello,
I have successfully upgraded from 3.0.12 to 3.1.17. The
free text fields migrated to dynamic fields and I have
successfully configured them to display in ticket views and
searches.
However, the dynamic fields that are displayed in the ticket
view are truncated, showing only the first 25 characters. They
have [...] mouse hover areas that display the fully populated
field. Can I change this behavior to show the entire value of
the dynamic field?
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