On 31.05.2010, at 13:53, Annika Liikanen wrote:

Is it possible to add Next State box to Ticket Note?

Yes,

SysConfig -> Frontend::Agent::Ticket::ViewNote

Freundliche Grüße / Kind regards

Nils Leideck

--
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com