Re: [otrs] Email headers saved to dB?

If not, is their any easy way to save an email header value when the ticket is being added to the database, so it can be displayed later on with the article details?

E-mail headers are saved, and can be viewed by clicking the (original format / without markup) link in the ticket ZoomView. You can find this link in the 'action history' above every message, for example: Customer (E-mail to extern) (**original format / without markup**) Customer Name <subject> - date -- kind regards, Pim Rupert Lemonbit Internet