
Whenever I try to enter the Sysconfig from the GUI I am getting this error message. I know that I can edit the sysconfig manually but it is a lot easier to do some things from the GUI. I tried going in and editing the permissions of that file, even the entire /opt/otrs path but it still won't work. Any ideas? I am running open SuSe 10.3 Linux Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Comment: Bug Report: Top of Form Bottom of Form Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Jul 16 15:25:22 2010 Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Traceback (16074): Module: Kernel::System::Config::WriteDefault (v1.85) Line: 300 Module: Kernel::Modules::AdminSysConfig::Run (v1.77) Line: 49 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48