Hi Calvin,
Have you configured the mail id in admin area ->System -> Email Address. If not define there and check it again.
Regards
Sourabh Sarwate
Any idea what this is? Does this indicate that mail is not making it into the ticketing system?
-----Original Message-----
From: Cron Daemon [mailto:root@localhost.localdomain]
Sent: Monday, February 15, 2010 1:00 AM
To: root@localhost.localdomain
Subject: Cron <root@SUNPRDOTRSHD> /opt/otrs/bin/PostMasterMailbox.pl >> /dev/null
ERROR: OTRS-PMAccount-10 Perl: 5.8.8 OS: linux Time: Sun Feb 14 22:00:03 2010
Message: Found no ID for 3!
Traceback (18350):
Module: Kernel::System::Queue::QueueGet (v1.110) Line: 821
Module: Kernel::System::Ticket::GetSubscribedUserIDsByQueueID (v1.416.2.8) Line: 3209
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 378
Module: Kernel::System::PostMaster::NewTicket::Run (v1.75) Line: 245
Module: Kernel::System::PostMaster::Run (v1.83) Line: 351
Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 153
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
Module: main::Fetch (v1.10) Line: 181
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94
ERROR: OTRS-PMAccount-10 Perl: 5.8.8 OS: linux Time: Sun Feb 14 22:00:03 2010
Message: Found no ID for 3!
Traceback (18350):
Module: Kernel::System::Queue::QueueGet (v1.110) Line: 821
Module: Kernel::System::Ticket::Article::ArticleGet (v1.232.2.1) Line: 1762
Module: Kernel::System::PostMaster::Filter::FollowUpArticleTypeCheck::Run (v1.4) Line: 47
Module: Kernel::System::PostMaster::Run (v1.83) Line: 387
Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 153
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
Module: main::Fetch (v1.10) Line: 181
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94
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