[otrs] Customer Company as groups ? or group of customers.

27 Oct 2009

      Hi all,

I have a question in mind..

For example lets say that  i have these customers :

1. katieblack@company.org  : Company : STARGMBH
2. jameswhite@company.org : Company : STARGMBH
3. markyellow@company.org : Company : WORLD CO.

For the first 2 customers which are from the same company STARGMBH is it
possible for katie to see james tickets and james for katie.

So if one is out of the company for travel the other can track the records.

If there is no such a functionality in the future to have something like
this will be great.

Thanks & Regards,

Sarper

Sarper SARIDAL