Out of Office replies will open a call when you try to close it. How do we
stop calls being re-opened? The Out Of Office Response will always have the
text, " Out of Office AutoReply:"... in the Subject heading
EG:
Hi Rajendrakumar,
You got a follow up!
"xxxx, xxxx (PSD)" wrote: <snip>
I am out of the office until Wednesday 25 August.
<snip>
Click on http://comet2/otrs/index.pl?Action=AgentZoom&TicketID=238
http://comet2/otrs/index.pl?Action=AgentZoom&TicketID=238 for full
details
Your OTRS Notification Master
In response to:
From: "xxxx, xxxx(PSD)"
To: OTRS System
Subject: Out of Office AutoReply: [Ticket#: 2004081910000086] Re: GSI
Password
Created: 08/20/2004 14:26:01
I am out of the office until Wednesday 25 August.
Any help appreciated
Pilot going well. Very well in fact.
Thank-you
Rajendrakumar Varsani BSc (Hons)
Information Technology Branch
Pesticides Safety Directorate
Room 134, Mallard House, Kings Pool,
3 Peasholme Green, York, UK, Y01 7PX
Tel: (01904) 455805 (GTN 5138 5805)
Fax: (01904) 455711 (GTN 5138 5711)
Mobile: (Orange) 07968 243125
Email: rajendrakumar.varsani@psd.defra.gsi.gov.uk
Department for Environment, Food and Rural Affairs (Defra)
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