29 Oct
2003
29 Oct
'03
11:44 a.m.
Had you thought of adding a note to the original ticket? (With an appropriate heading). On Wed, 2003-10-29 at 09:41, jheine@ar-hannover.de wrote:
Hello,
if I do like you wrote me, I add an answer to the ticket, but I want to add a follow-up from the customer.
Jan
Hello,
just open the ticket in detail view. On the right side you´ve got the option you are looking for.
Lars
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