I haven't tried it, but it seems reasonably possible to add a second authentication method. You'd just copy your current active directory setup and append 1 to the entries:
$Self->{'AuthSyncModule1'} = 'Kernel::System::Auth::Sync::LDAP'; $Self->{'AuthSyncModule::LDAP::Host1'} = 'ldap://ldap.example.com/'; $Self->{'AuthSyncModule::LDAP::BaseDN1'} = 'dc=otrs, dc=org'; $Self->{'AuthSyncModule::LDAP::UID1'} = 'uid'; $Self->{'AuthSyncModule::LDAP::SearchUserDN1'} = 'uid=sys, ou=user, dc=otrs, dc=org'; $Self->{'AuthSyncModule::LDAP::SearchUserPw1'} = 'some_pass'; $Self->{'AuthSyncModule::LDAP::UserSyncMap1'} = { # DB -> LDAP UserFirstname => 'givenName', UserLastname => 'sn', UserEmail => 'mail', }; [...] # AuthSyncModule::LDAP::UserSyncInitialGroups # (sync following group with rw permission after initial create of first agent # login) $Self->{'AuthSyncModule::LDAP::UserSyncInitialGroups1'} = [ 'users', ];http://forums.otrs.org/viewtopic.php?f=62&t=6619
Hi,
We have two active directory machines, primary and backup so to speak.
Currently OTRS is only configured to allow agents to login against the primary AD. Is it possible to add a second authentication server to otrs in config.pm?
Has anyone tried this. I simply can't just go and test it as it is a productive machine and needs downtime scheduled etc.
thank you
Neil
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