On 13.05.2010, at 14:09, Otrs User wrote:

Can somebody Tell me if we can have a online survey for tickets closed throu OTRS

yes ;-)

Just install the package “Survey” via OTRS Package Manager and play around with that.

Freundliche Grüße / Kind regards

Nils Leideck

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Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com