
26 Jan
2012
26 Jan
'12
9:39 p.m.
On 25.01.2012, at 22:44, Sanjeev Kothari -X (sankotha) wrote:
Is there a way to have different fields based on ticket type?
You should ask the Sales guys at sales@otrs.com, AFAIK there is a Feature Add On to control visible fields by using Action Control Lists based on any kind of attribute. Cheers, Nils -- http://webint.cryptonode.de / a Fractal project