Thank you David. I think about apache but I'm hope OTRS can do that.
No problem, I will play with apache conf files :-)

Regards,

Le 02/03/2010 12:28, David Heidt a écrit :
Hi Guillaume,

I use the Apache Config for this:

#############
<Location />

    RewriteEngine On

    # Customer Portal deactivated:
    RewriteRule /customer.pl /index.pl [R=301,L]

</Location>
###############

this leads to the agent login.

you may also use a <Files> container:

##############
  <Files "customer.pl">
    Order deny,allow
    Deny from all
  </Files>
#############

Regards,

David

Guillaume Rehm schrieb:
  
Hi all,

Is it possible to disable the customer interface
(http://server/otrs/customer.pl) by configuration ? I have renamed
customer.pl file but updates recreate it.

Do you have an idea, a solution ?

Thanks in advance.

And OTRS is a great / wonderful product.
-- 
Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)

Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg

tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: guillaume.rehm@bnu.fr
web: http://www.bnu.fr
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-- 
Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)

Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg

tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: guillaume.rehm@bnu.fr
web: http://www.bnu.fr