9 Mar
2005
9 Mar
'05
3:44 p.m.
Hi Mr. Zwecker,
when a ticket is closed it seems to disapear, but me and my collegues need to see all old tickets too.
You see closed Tickets only in the OTRS search. I hope I can help you with this answer! :) Mit freundlichen Grüßen, / with kind regards, Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!