I have made some progress in getting this working, but I now have this error on my customer login screen:

IO::Socket::INET: connect: Unknown error at D:/Programs/OTRS/otrs//Kernel/System/CustomerUser/LDAP.pm line 63.

I am not sure if this is an inability to connect problem, or if it is an inability to authenticate against Active Directory.  I can post my config.pm, if necessary.

Thank you,

Joel Hames
Director of Technology
Tamalpais Union High School District
jhames@tamdistrict.org
(415) 945-3798