-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi David,
Does anyone knows wich filed must I modify in order to select all available tickets for bulk action?, and then in the bulk action screen
...bulk action is limited to 28 tickets - have a closer look into AgentNavigationBar.dtl in the form named "bulk" and you'll see why. However, if you want to do bulk action on a large number of tickets using a generic agent might be more practicable. regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFIXUHwvXo8m5PgoXQRAltwAJ45Cc+998JWlRv6bZc2ftZsU1oaTQCghHMX OwxtU5z7qa1EZ5JvS9yvN0g= =bN1r -----END PGP SIGNATURE-----