[otrs] how to use .procmailrc to send ot not send auto-responses

Hi all, I would like to use procmail to know if I must send an auto-responses to the customer. I have not seen in documentation (in the doc/X-OTRS-Headers.txt) if this is possible or not.. Is there a way to do this ? Yann -- o--------------------------------------------------------------o | Yann Richard ze@nawak-online.org | | #ICQ 295617227 http://www.nawak-online.org/~ze/ | | GPG FingerPrint: | .oO| A2F4 1EFB 66B6 65F8 1093 E11A 3E0A 9DF6 72E7 DE9E | `--------------------------------------------------------------o