Re: [otrs] Filter question

24 Aug 2004

      Hi Jonas,

On Mon, Aug 23, 2004 at 09:43:43PM -0700, Jonas wrote:
...
I would like to ignore all incoming messages sent to otrs@mydomain.com,
EXCEPT for messages that contain 'ticket' in the subject. How can I do
this? I tried following but the rules don't seem to work this way.
Thanks for any help. - Jonas
Ignore all from otrs@mydomain.com with Ticket in subject:

[Kernel/Config.pm]
    $Self->{'PostMaster::PreFilterModule'}->{'1-CustomFilter'} = {
        Module => 'Kernel::System::PostMaster::Filter::Match',
        Match => {
            From => 'otrs@mydomain.com',
            Subject => 'ticket',
        },
        Set => {
            'X-OTRS-Ignore' => 'yes',
        },
    };
[...]

  Martin Edenhofer

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