Hi
Is there any information available / example on how to create a faq item using the soap interface.
We are using otrs 3.1.10 and FAQ 2.1.3
We need to import a external database (csv-file with language- question - solution) into the otrs faq and want to this using php and soap.
I find this in faq.pm, but don't know / find where to put the language - question - solution of the faq item
=item new()
create a faq object
use Kernel::Config;
use Kernel::System::Encode;
use Kernel::System::Log;
use Kernel::System::Main;
use Kernel::System::DB;
use Kernel::System::Time;
use Kernel::System::FAQ;
my $ConfigObject = Kernel::Config->new();
my $EncodeObject = Kernel::System::Encode->new(
ConfigObject => $ConfigObject,
);
my $LogObject = Kernel::System::Log->new(
ConfigObject => $ConfigObject,
ConfigObject => $ConfigObject,
);
my $LogObject = Kernel::System::Log->new(
ConfigObject => $ConfigObject,
EncodeObject => $EncodeObject,
);
my $MainObject = Kernel::System::Main->new(
ConfigObject => $ConfigObject,
EncodeObject => $EncodeObject,
LogObject => $LogObject,
);
my $TimeObject = Kernel::System::Time->new(
ConfigObject => $ConfigObject,
LogObject => $LogObject,
);
my $DBObject = Kernel::System::DB->new(
ConfigObject => $ConfigObject,
EncodeObject => $EncodeObject,
LogObject => $LogObject,
MainObject => $MainObject,
);
my $FAQObject = Kernel::System::FAQ->new(
ConfigObject => $ConfigObject,
EncodeObject => $EncodeObject,
LogObject => $LogObject,
DBObject => $DBObject,
TimeObject => $TimeObject,
MainObject => $MainObject,
);
=cut
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