The generic agent performs automatic jobs within the OTRS system, much like Cron does on the host system.

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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ramziddin Artykov
Sent: Saturday, February 03, 2007 4:19 AM
To: otrs@otrs.org
Subject: [otrs] About Generic Agent

Hi everybody

I just want to ask if there is more easier explanation

of how generic agent in the web or anywhere else

because i find the documentation

a bit useless  on this topic

Regards

Ramziddin