Dear Masood,

are there any error messages in the log files?

On 14.02.2011, at 09:23, masood ramezani wrote:

I have OTRS 2.4.9 and my charset is UTF-8. I should say that this problem is not occur for text files. 

— 
Nils Leideck
Senior Consultant

http://webint.cryptonode.de / a Fractal project

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