Check the section in the manual on Generic Agents -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Stephen Hawkins Sent: Tuesday, February 03, 2009 1:43 PM To: otrs@otrs.org Subject: [otrs] Bulk emptying of a queue otrs, I an new to otrs having inherited it. I have a queue that has nearly 2000 items in it. Without individually marking each one as "selected for Bulk", is there anyway to easily close, or delete them all. Thanks, Steve -- Steve Hawkins Technical Support Engineer -- Palisade Systems, Inc 2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA Email: support@palisadesys.com - Web: http://www.palisadesys.com/ Phone: 1(888) 325-6500 -- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs