Re: [otrs] Disable automatic customer assignment

Yes. disable (make invalid) the customer. On Tue, Jul 24, 2012 at 5:55 AM, ml ml wrote:

Hello!

when a E-Mail arrives and the sender is in the customer database, the ticket automatically gets assigned to the customer. Can i disable the auto assignment?

Thanks, Mario --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs