Re: [otrs] Looking for _fast_ GUI to Delete and Closed Tickets

Hi Mario,

-----Original Message----- Hello List,

we have LOT of open and new Tickets in our System. About 80% of it is useless or spam. Is there a GUI which is a little faster and better to use than the Webinterface?

We mainly want to Delete (spam) or Close Tickets (obsoltete stuff).

It sounds to me like you are trying to make a vacuum cleaner make coffee. Why not use a spamfilter on the mailbox you are using with OTRS? It saves you the trouble of having to delete spam by hand. We only get about 3 to 4 spam messages in OTRS a day. Regards, Arnold