Hi, I see failure and critical notices in Support Assessment. do i need to run any script to fix it after attending the notices. Is there a way to make it reflect on the Support Assessment Dashboard? I have restarted OTRS and httpd and MySQL services. Any clue? Failed Check "max_allowed_packet" setting. "max_allowed_packet" should be higher than 7 MB (it's 1 MB). Any config file to be edited? Critical Check "query_cache_size" setting. The setting "query_cache_size" should be used. Any config file to be edited? Check if root@localhost account has the default password. Critical Change the password or invalidate the account 'root@localhost'. Failed Check if the configured FQDN is valid. Invalid FQDN 'otrsexample'. Please suggest. Regards, Kaushal