OTRS specifically looks at states as text, not as ids, but you should look
through SysConfig to make sure the text for "merge" is translated where
referenced.
On Mon, Dec 5, 2011 at 9:31 AM, Susan Dittmar
Quoting Ugo Bellavance (ugob@lubik.ca):
On 2011-12-05 08:21, Gerald Young wrote:
These would be in the "States" of the admin screen. If you manually translated these states or made them invalid, this would occur.
I did translate the states. For example, for the Merged state, I translated it into "Fusionné", and the type is "merged", but I also translated all the other states and I don't have any other problems.
I think the "Merged" and "Pending closed successful" are giving me problems.
I looked at the doc (http://doc.otrs.org/2.3/en/html/adminarea-status.html and http://doc.otrs.org/3.0/en/html/adminarea-status.html), but couldn't find anything about renaming or errors.
I can see "Attention: Take care that you also updated the default states in you Kernel/Config.pm!" at the bottom of the Status config in the admin interface, but I've looked into my Config.pm and couldn't find anything related to states.
Did you also look at Kernel/Config/Defaults.pm ? That's what is used for every entry Kernel/Config.pm (where your changes are) is lacking. Maybe you will have to copy lines to Config.pm and apply the translations there.
Hope that helps,
Susan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs