Hello team, How can we get rid of /otrs/index.pl in windows based installation? I am not able to find file otrs.conf GoodWills Parag Bhalerao From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Adi Ariyanto Sent: Monday, July 30, 2012 10:23 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] get rid /otrs/index.pl Sorry I am forgot to update my question I am already solve the problem Install mod_perl 2 J From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nick Peters Sent: Tuesday, July 31, 2012 3:58 AM To: otrs@otrs.org Subject: Re: [otrs] get rid /otrs/index.pl mod rewrite would also work i am sure On 12-07-27 02:21 AM, Adi Ariyanto wrote: I want get rid /otrs/index.pl, based on http://forums.otterhub.org/viewtopic.php?f=60&t=9329, every step I have follow but I get error root@ticketing:~# /etc/init.d/apache2 restart Syntax error on line 56 of /etc/apache2/sites-enabled/otrs.conf: Invalid command 'PerlResponseHandler', perhaps misspelled or defined by a module not included in the server configuration Action 'configtest' failed. The Apache error log may have more information. failed! My apache error log Fri Jul 27 14:07:46 2012] [notice] caught SIGTERM, shutting down Any idea? ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.