Hi,
With OTRS auto reply we are facing strange problem.
we have 4 mailboxes for different businesses,we have auto-reply configured respectively for each mailbox.
cases are getting created when mails are sent to this 4 mailboxes,problem is auto response is going for single mailbox for all business ,though different mail are configured at Autresponse<->Queue
Is it something to do with SMTP setting where in we have Authenticated User id and Pwd for sending emails.
Thanks in advance.
Regards
Ravi Shankar