Hello,
Recently I upgraded OTRS to latest from a previous OTRS 5.23.
Everything seemed to go fine and easy, but now I am doing some tests and after I create a Ticket I get an Internal Server Error and the following message
[Fri Jun 15 10:43:02.953674 2018] [:error] [pid 9867] Can't locate object method "ArticleContentIndex" via package "Kernel::System::Ticket" at /opt/otrs//Kernel/Modules/AgentTicketZoom.pm line 729.\n
Ticket gets created and it is shown in the Dashboard, but cannot access it.
Has anyone seen this before.
I am running OTRS 6.0.8 on CentOS 7 with Mysql.
Currently a test system with less than 100 tickets, I ran a Ticket Delete Process and reset Ticket Counter.log.
I looked in another system with OTRS 5 and it does have a reference to that method into TIcket Modules.
Regards
--
Alvaro Cordero Retana
Consultor de Tecnologias
Tel: 22585757 ext 123