Thanks Daniel,<br><br>I changed the name with email address under System -&gt; Email address and it works!<br><br>Cheers!<br>Aung<br><br><div class="gmail_quote">2009/1/21 Obee, Daniel <span dir="ltr">&lt;<a href="mailto:obee@myhammer.de">obee@myhammer.de</a>&gt;</span><br>
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<p><span style="font-size: 11pt; font-family: Consolas; color: rgb(31, 73, 125);">Hi Aung.</span></p>

<p><span style="font-size: 11pt; font-family: Consolas; color: rgb(31, 73, 125);">&nbsp;</span></p>

<p><span style="font-size: 11pt; font-family: Consolas; color: rgb(31, 73, 125);">You've got to enter a valid mail address as system address and
then assign it to the queue in question.</span></p>

<p><span style="font-size: 11pt; font-family: Consolas; color: rgb(31, 73, 125);">&nbsp;</span></p>

<p><span style="font-size: 11pt; font-family: Consolas; color: rgb(31, 73, 125);">Greets</span></p>

<p><span style="font-size: 11pt; font-family: Consolas; color: rgb(31, 73, 125);">Daniel</span></p>

<p><span style="font-size: 11pt; font-family: Consolas; color: rgb(31, 73, 125);">&nbsp;</span></p>

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<p><b><span style="font-size: 10pt;" lang="DE">Von:</span></b><span style="font-size: 10pt;" lang="DE">
<a href="mailto:otrs-bounces@otrs.org" target="_blank">otrs-bounces@otrs.org</a> [mailto:<a href="mailto:otrs-bounces@otrs.org" target="_blank">otrs-bounces@otrs.org</a>] <b>Im Auftrag von </b>Aung
23<br>
<b>Gesendet:</b> Dienstag, 20. Januar 2009 20:03<br>
<b>An:</b> <a href="mailto:otrs@otrs.org" target="_blank">otrs@otrs.org</a><br>
<b>Betreff:</b> [otrs] how to change compose answer From email address</span></p>

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<p>Hi,<br>
<br>
I am new to otrs and just installed it. When I receive the ticket and try to
use compose answer, From: field is with &quot;OTRS System
&lt;otrs@localhost&gt; <span style="font-size: 7.5pt; color: red;">* invalid
otrs@localhost (no mail exchanger (mx) found!)!&quot;&nbsp; </span>I do not
know where to change that otrs@localhost to valid From email address. Can
anyone guide me where to change? <br>
Thanks and regards,<br>
Aung</p>

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