Hi Nikhil,

You need to configure a PostMaster account (like POP3 or IMAP) in the Admin interface.

((enjoy))

Carlos Rodríguez




On Dec 9, 2011, at 1:31 AM, Nikhil Joshi wrote:

 
Hello,
I’m configuring the OTRS but I have following issue:
 
 
1.Automatic ticket should be created when new mail is send to the OTRS admin.
Kindly help me
 
Regards
Nikhil Joshi
Webdynpro Consultant
ArchitectSAP Solutions  | www.ArchitectSAP.com | 9960979700
Pune
 
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