On 28 March 2013 22:30, Steven Carr <sjcarr@gmail.com> wrote:
> I don't want to have to specify multiple ID values per user so they
> can see each other's tickets, I just want anyone from the company to
> be able to see all tickets for that company.
>
> Steve

OK looks like some of the info in the database is causing it not to
recognise the tickets for this company, the CustomerID needed
resetting on the tickets. (good job I've only got the one company with
multiple customers to fix)

I have a feeling this is from the hack many moons ago, IIRC I first
implemented it in v3.0 so quite a while ago.

It's situations like these where proper admin documentation on how to
actually use/implement parts of the system would be useful.

Steve
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