Greetings! I am installing otrs here, according to the instructions posted on this list [1]. However, I am finding a strange behaviour. When I run the otrs.checkModules script, it doesn't find several perl MCPAN modules, which are installed. [1] http://lists.otrs.org/pipermail/otrs/2003-February/000869.html Here you have the output: ---cut--- [29Abr-14:14:19] [root@intra:/usr/bin]# /usr/share/otrs/bin/otrs.checkModules Can't stat /usr/share/otrs/Kernel/cpan-lib: Arquivo ou diretório não encontrado at /usr/share/otrs/bin/otrs.checkModules line 41 Can't stat /usr/local/lib/site_perl: Arquivo ou diretório não encontrado at /usr/share/otrs/bin/otrs.checkModules line 41 CGI ... not installed! (required - use "perl -MCPAN -e shell;") Date::Pcalc ... ok DBI ... ok DBD::mysql ... ok Digest::MD5 ... not installed! (required - use "perl -MCPAN -e shell;") Email::Valid ... ok IO::Scalar ... ok IO::Wrap ... ok MIME::Base64 ... not installed! (required - use "perl -MCPAN -e shell;") MIME::Tools ... ok Mail::Internet ... ok Net::DNS ... ok Net::POP3 ... not installed! (required - use "perl -MCPAN -e shell;") Net::LDAP ... not installed! (for directory authentication - not required) Net::SMTP ... not installed! (for SMTP backend - not required) Authen::SASL ... ok GD ... ok GD::Text ... ok GD::Graph ... ok GD::Graph::lines ... ok GD::Text::Align ... ok [29Abr-14:15:58] [root@intra:/usr/bin]# ---/cut--- However, when I run perl -MCPAN -e shell and try to install those missing modules, there is what I get: ---cut--- cpan> install CGI CGI is up to date. cpan> install Digest::MD5 Digest::MD5 is up to date. cpan> install Net::POP3 Net::POP3 is up to date. cpan> (...) ---/cut--- Please notice the first two lines of otrs.checkModules output: Can't stat /usr/share/otrs/Kernel/cpan-lib: File or directory not found at /usr/share/otrs/bin/otrs.checkModules line 41 Can't stat /usr/local/lib/site_perl: File or directory not found at /usr/share/otrs/bin/otrs.checkModules line 41 I am kind of clueless here, but believe this I am running Debian Sarge, with otrs being gotten through apt-get. Thanks for the help! Best Regards! Breno Moiana.