You may start here to find the answer as it's the path I'd take. https://www.google.com/search?q=site:forums.otterhub.org+windows+cron 


On Thu, Feb 21, 2013 at 9:32 AM, Gadow, Shawn <sgadow@ocusd.net> wrote:

I have restarted the box numerous times how do I manually start the cron job(s) and/or check them (on a windows box)

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young
Sent: Thursday, February 21, 2013 8:15 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Odd Issues

 

cron has stopped.

 

On Thu, Feb 21, 2013 at 9:07 AM, Gadow, Shawn <sgadow@ocusd.net> wrote:

I have a couple of odd issues. That started on the 20th of last month approximately

 

1 E-mails just stopped fetching automatically all of the sudden.. I don’t remember how that works or how I set that up.. but I can manually fetch..

2. the 7 day stats graph stopped showing closed tickets. It is only showing created.

 

Both of these things happened at the same time we are currently running 3.1.9

 

 


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