Re: [otrs] Also about otrs cronjobs

use su -s /bin/bash otrs By default, otrs user don't have shell. So with this command, you specify what shell you whant to use. Hope this help Guillaume REHM Service Informatique Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 43 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr Alina Florea a écrit :

Sorry, but I made a mistake... I have type whoami and not pwd. Sorry again.

So after "whoami" I have noticed that I am still connected as root and not as otrs.

Thank you in advanced for your help.

Alina.

Jeremy Monnet a écrit :

...

On 4/27/06, Alina Florea wrote:

...

Hi,

...

To have otrs cron jobs errors read otrs user mail su -s /bin/bash otrs mail

I have "permission denied" when I try this command.

I have also typed:

su otrs pwd

"pwd" will give you only the current working directory, which will NOT be changed by just "su". If you want to know who you are, try "whoami". If you want to get the environnement of the user, you should issue "su - otrs" (this would bring you to the otrs home directory). Notice the "-" which forces the use of the user's environnement, instead of keeping the previous user's environnement.

Jeremy -- Linux Registered User #317862 Linux From Scratch Registered User #16571 Please do not send me .doc, .xls, .ppt, as I will *NOT* read them. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/