Hi Matthias, On Mon, Jun 23, 2003 at 04:52:13PM +0200, Matthias Eichler wrote:
I installed our OTRS as an ASP system, but it seems to me as some of the settings are not really ASP-like.
e.g. the "Organization"-tag in the Config.pm
If I want some real ASP-system, that means, that also different "companies" are using the same server, do I just have a chance in duplicating the whole installation?!? Please not...;-)
It depends on what you want to do with OTRS. It's possible for host more departments or companies on one instance but just with one admin(-group) for all. If you want system admin(-groups) for each customer, then you need to install a new instance.
Matthias
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl