Den 21/02/2008 kl. 18.06 skrev Leigh Reed:

> were deleted). I don't know why it took such a long time to populate

> as I couldn't find a single user a couple of hours ago.

It doesn't populate the OTRS database, it searches live in the AD.

> Thinking I had cracked it I tried to log in to the customer frontend

> but I still get the same error no matter what I use as a login name.

> This seems very strange to me. If it is communicating with AD and

> can find the users, how come I can't login to the customer frontend?

I looked at your previous post and noticed you have 'SSCOPE' set to  

'sub' in the CustomerUser section. What is that? Maybe you should  

reference it in the AuthModule section:

$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=sub, dc=woodberry,

dc=wbhltd, dc=com';

-- 

Lars

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