9 Nov
2006
9 Nov
'06
6:04 p.m.
Hello, Does anyone know how to add more free fields to OTRS and actually see them? We currently have software type, device type, ci affected and service type. When we add a 5th field, we do not see it when we go to free fields in the ticket. If anyone knows how to remedy this...it would be greatly appreciated. -- Brigitte Calderwood LESD Technology Department calderwood@lesd.k12.az.us