
24 Oct
2007
24 Oct
'07
9:49 p.m.
Hi, I have got an working OTRS which i now have to manage and i have the following problem. If a user moves a ticket to a group the default "-" is replaced by the first user in row this is the user which name starts whit a "A". I need one thing. Where do i change the order so when a move is done the user stays a "-". -- Yours, Henry.